Tableau CRM vs Tableau: Unraveling the Best Analytics Solution

Dec 22, 2019
Blog

Introduction

In the world of data analytics, choosing the right tool can make a significant impact on your business. Today, we delve into the comparison between Tableau CRM and Tableau to help you make an informed decision on which analytics software suits your organization's needs best.

What is Tableau CRM?

Tableau CRM, formerly known as Salesforce Einstein Analytics, is a powerful analytics platform designed to seamlessly integrate with the Salesforce ecosystem. It leverages artificial intelligence and machine learning capabilities to provide actionable insights and drive data-informed decision-making for businesses of all sizes.

What is Tableau?

Tableau, on the other hand, is a leading data visualization tool known for its user-friendly interface and robust visualization capabilities. It enables users to create interactive and insightful dashboards to uncover trends, patterns, and outliers in data effectively.

Tableau CRM vs Tableau: A Detailed Comparison

1. Functionality

While both Tableau CRM and Tableau offer powerful analytics solutions, they cater to different aspects of data analysis. Tableau CRM focuses on providing advanced predictive analytics and deep insights within the Salesforce ecosystem, making it ideal for businesses heavily relying on Salesforce data. Tableau, on the other hand, excels in visualizing and analyzing data from a wide range of sources outside the Salesforce platform.

2. Integration

Tableau CRM seamlessly integrates with Salesforce applications, allowing users to leverage CRM data for analytics purposes without the need for extensive data preparation. Tableau, on the other hand, offers versatile connectivity options to extract, transform, and load data from various sources, providing flexibility in data integration.

3. Customization

Both Tableau CRM and Tableau offer extensive customization options to tailor analytics solutions to specific business requirements. Tableau CRM allows for building customized analytics apps within the Salesforce environment, while Tableau provides a wide range of visualization and dashboard customization features to create visually appealing and interactive reports.

4. Scalability

When it comes to scalability, Tableau CRM offers seamless scalability options within the Salesforce ecosystem, making it suitable for businesses looking to expand their analytics capabilities alongside their Salesforce usage. Tableau, on the other hand, provides scalability for external data sources, enabling organizations to analyze and visualize large datasets efficiently.

Is Tableau a CRM Software?

It's essential to clarify that while Tableau is a powerful analytics tool, it is not a Customer Relationship Management (CRM) software like Tableau CRM. Tableau focuses on data visualization and analytics, whereas Tableau CRM integrates analytics capabilities within the Salesforce CRM platform to provide a comprehensive analytics solution tailored to Salesforce users.

Choosing the Right Analytics Solution

When deciding between Tableau CRM and Tableau, consider your organization's specific needs, data sources, and integration requirements. If you heavily rely on Salesforce data and seek deep insights within the Salesforce ecosystem, Tableau CRM might be the ideal choice. Alternatively, if you require versatile data visualization and analysis from various sources outside Salesforce, Tableau could better suit your needs.

Salesforce vs Tableau: Making an Informed Choice

For organizations already using Salesforce, Tableau CRM offers the advantage of seamless integration and leverage of Salesforce data for analytics purposes. However, if your analytics requirements extend beyond the Salesforce ecosystem and you prioritize data visualization capabilities, Tableau may offer a more suitable solution for your business.

Conclusion

In conclusion, both Tableau CRM and Tableau offer powerful analytics solutions with distinctive features and capabilities. By understanding the differences between the two platforms and aligning them with your organization's specific analytics needs, you can make an informed decision to choose the analytics solution that best fits your business requirements.